term.subject="administration"

Print version: National Research Council (U.S.). Committee on Review of the SSA's System Modernization Plan (SMP) and Agency Strategic Plan (ASP) ; Systems modernization and the strategic plans of the Social Security Administration, Systems Modernization and the Strategic Plans of the Social Security Administration -- Copyright -- PREFACE -- Contents -- EXECUTIVE SUMMARY -- THE PAST -- THE PRESENT -- THE FUTURE -- 1 INTRODUCTION -- 2 SYSTEMS MODERNIZATION JUST PAST -- THE SYSTEMS MODERNIZATION PLAN -- Prior Study -- Modernization's Effects -- The Crisis Survived -- The Transition to On-line Services -- State of the Art -- Status of the Systems Modernization Plan -- SOFTWARE ENGINEERING METHODS -- Methodology -- Tools -- Training -- Project Management, Quality Assurance and Configuration ManagementREFERENCES -- 3 THE CHALLENGE OF CHANGE IN THE PRESENT -- LEVEL OF SERVICE -- Service Levels Affect Workload -- Planning for Quality -- The Potential for Overload -- CONTINUITY OF SERVICE -- Increasing Dependency and Current Plans -- Two Basic Approaches -- The Risk Is Real -- Regressing to Paper -- Reevaluation Needed -- DECISION MAKING -- Divided Resources -- Cost-Benefit Analysis -- Monitoring Total Costs -- Systems Review Board -- MANUAL PROCESSING -- Increases Expected -- Disability Claims, DEGREE OF FUNCTIONAL INTEGRATIONIntegrating Administrative and Programmatic Systems -- Computer Security -- OFFICE AUTOMATION -- REFERENCES -- 4 STRATEGIES FOR THE FUTURE -- AGENCY STRATEGIC PLAN -- Our Assessment -- Strategic Goals -- Planning Approach -- Missed Opportunities -- Telecommunications -- Back Up and Recovery -- Automating Disability Processes -- AN ARCHITECTURE FOR INFORMATION -- Evolution of the Current Systems -- A Framework for Future System Evolution -- Toward a Paperless Environment -- Toward an Architectural Evolution, Toward a Common User InterfaceToward an Integrated Architecture -- Toward the Use of Expert Systems -- Laying the Groundwork -- Criteria for Applying Expert Systems -- Suggested Steps -- Promising Advanced Information Technologies -- REFERENCES -- APPENDIX A WORK STATEMENT -- PHASE I -- PHASE II -- APPENDIX B LIST OF PRESENTATIONS TO THE COMMITTEE ON REVIEW OF SSA's SYSTEM MODERNIZATION (SMP) AND AGENCY STRATEGIC PLAN� -- APPENDIX C SSA's FUNCTIONS AND INFORMATION FLOWS -- MAJOR SERVICES -- Getting a Social Security Number, Card Replacement and Information UpdatesObtaining General Information -- Crediting of Earnings Records -- Determination of Medicare Part A Payments -- Obtaining Benefit Estimates -- Initiating Retirement Benefits -- Disability Claims -- Supplementary Security Income -- Dependents' Benefits -- Medicare Part B Funds Processing -- Updating Postentitlement Personal Information -- Cost-of-Living Adjustments -- Check Production -- Payment Inquiries -- Information about Death from State Records -- Handling of Overpayments and Underpayments, Committee chairman: Willis H. Ware, Project supported by the Social Security Administration under contract no. 600-88-0163, NTIS order number: PB90-207853

Print version: Bor, Robert ; Internal consultation in health care settings, COVER; Contributors; Acknowledgement; Editors' foreword; CONTENTS; 1· Introduction; 2. How a need arises for internal consultation; 3. The process of internal consultation; 4· The process of internal consultation; 5. Consultation to a colleague about managing staff /clinical problems: consultation in action; 6. Consultation to a clinical supervisor: consultation in action; 7. Changing from liaison to consultation in the course of clinical work: consultation in action; 8. Setting up and developing services in the hospital: consultation in practice; 9. Staff stress and internal consultation, 10· A conversation about internal consultation11. Summary and learning points; Exercises for initiating consultation; Further Reading

Print version: Hilliker, John, 1935- ; Canada's Department of External Affairs

Contained in: Digital Editions from Hong Kong University Press, Print version: Harris, Peter ; Foundations of public administration, Foreword; Part I Fundamental Questions; 1 The Scope and Characteristics of Public Administration; 2 The Size and Scope of Government; 3 Allocation of Functions; 4 Administration and Culture; Part II The Profession of Government; 5 The Administrative Profession; 6 Internal Problems of Administration; 7 The Problem of Bureaucratic Corruption; Part III Comparative Public Administration; 8 Comparative Administration: Developed Countries -- Some Approaches, Styles and Methods; 9 Comparative Administrative Systems: The Developing World; 10 Public Administration in Socialist States