Print version: Handbook on police accountability, oversight and integrity, Acknowledgements -- Summary -- Introduction -- A comprehensive structure for effective police accountability -- Obligations and responsibilities under international legal standards -- Dealing with complaints against the police -- Before and after police actions and operations: establishing independent police oversight and complaints bodies -- Before, during and after police actions and operations: strengthening internal accountability and promoting police integrity -- Before and after police operations and actions: engaging the public -- the role of civil society -- Road map for effective accountability and promotion of integrity, At head of title: United Nations Office on Drugs and Crime, "United Nations publication sales no. E.11. IV.5"--Title page verso